Thursday, September 06, 2007

What Can Brown Do For You?



A short while ago, Joe had asked Shawn if he could get some motorcycle parts for him off of eBay and Shawn agreed. He got $500 tail pipe ends for a Harley for $202.50 after shipping. Joe came by with the cash, and I paid through PayPal. The parts were shipped via UPS on August 27th.

On Friday, August 31st, Shawn had fallen asleep and was awaken to the phone ringing. A woman said she had gotten our "muffler". Apparently, this woman opened the box, thinking it was for her, even though it had my name and our address on the box.

When I got home, Shawn said a woman from 317 Kay West (not real address) had our package. She said she had to go to work and would leave the package on her porch.

I think a bloomin' drunk designed this neighborhood. See, we live at 317 Kay East. This is the east side, until the 4-way stop signs. Then, it turns into West. So yes, there is a 317 West only a couple of blocks down and we get their mail ALL THE TIME.

So I drove down to 317 West and left a note on the door. Saturday, I checked the house again. And again on Monday. The house appears to be vacant. I called UPS with my tracking number, explained the story, that Shawn was half asleep when he answered the phone and the lady never called back.

UPS said there's nothing they can do. "Contact your shipper and have him contact us with all the info he has and we'll open an investigation," they say.

Sigh.
What option did I have left? Shawn felt responsible for all this. Was afraid we'd have to give Joe $200. And we couldn't file a claim with PayPal because the seller had shipped it with tracking.
And since when does UPS not require a signature???
So on Tuesday, upset and throwing a fit, I got dressed and headed for the door. Raining.
Arrrrrrrr.
On Wednesday, I got off work, got groceries. Got home, fed a quick supper to Shawn and headed out the door. I went door to door asking, "Have you received a UPS package for 317 Kay East?"
It was a lengthy process, hot and sticky. I would've worked the street faster except that most people had their own story of a package being on the porch of their corresponding house number on the West side--or quite literally, a couple houses down.
The numbers are down right retarded. 4, 6, 10, 200...that's how it goes. What happened to everything between 10 and 200?
"You know a man must've designed this street!" one nice elderly lady said.
"I think they were drunken when they built the neighborhood," one gentleman suggested.
I could've visited more homes if it weren't for, "Have you called UPS?" and "Did you try this address?" or "Have you tried that address?"
Arrrrrr.
And hour later I was making my way the opposite side of the street and landed myself in a loooong conversation with a cool old lady catty corner to our own home.
"Uh-oh! Here he comes!!" she chuckled. Shawn had hobbled out our front door and was peering down the street. I waved and eventually broke away from the cool old lady. Good laughs we had, but I needed to cover a lot more houses!
"I'm going to check 317 Love, the next street over. Lots of people have suggested that to me," I told Shawn. "If it's not there, I'll finish our street up tomorrow."
I drove to Moore and was looking for 317 on the wrong side of the street so I passed it. Dummy! I was tired. I figured I'd loop around the next street, Moore and look on Love again.
As I drove down Moore, I noticed a house numbered 317. I recognized this house; I had been to a yard sale here once.
Well, I thought, why not? I parked the car and rang the bell. Oh, there's a package on the porch so they're probably not home yet.
Wait!! That's MY NAME on the box!!!!!!!
Yep, it was our UPS package. The woman had left it on her porch for a week and never bothered to call us back even though Shawn had told her he'd had surgery. Funny how it didn't get stolen.
Joe came by and I saw a glimpse of him as a child on Christmas Day. His eyes twinkled and danced as I handed him the package.
I called UPS, reported a complaint against the driver using the tracking number. Told UPS I'd found the box TWO STREETS OVER.
Yeah, I'd had previously spoken to many UPS people in the week. Told one that I was glad it wasn't insulin supplies or something, because we'd be dying over here. I made sure to say, "I'm trying to take it out on you, and I know it's not your fault but...."
I hate UPS.
"You owe me big," I told Shawn.
"I owe you?" he paused, then decided to agree. "I owe you!"
LONG STORY SHORT
Bought something for a friend over eBay. Package was delivered to same house number, two streets over. Much aggravation. Not doing anything for friends any more over eBay.
See--eBay Help Section
Buy your own crap. Leave me alone.
And be sure to get signature confirmation.

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